Do you have a question? We answer all your questions.
Réservations & Services
You can pay for your stay by credit card (CB, Visa, Mastercard), ANCV holiday vouchers, or bank check. Payment in installments is also available (2 to 4 installments, depending on conditions).
As early as possible… the best weeks and the best accommodations are booked first. At MMV, nearly 60% of winter stays are reserved before September.
Yes, through the Edelweiss 2030 program. Its goal is to reduce environmental impact, promote more responsible food choices, and help preserve the mountains.
Pay for your stay online by credit card, then send your ANCV holiday vouchers along with your booking reference. The amount will then be refunded back to your credit card.
Yes. A 30% deposit is required at the time of booking, and the balance is due 30 days before arrival. A 4-installment payment option is also available.
Go to mmv.fr, then the “My account” section or “Access my booking,” and click on “Pay.”
An option must be confirmed via your online customer account or by contacting the booking center.
Yes, but only via the booking center by phone.
Yes, and it is even recommended. You can book ski passes, equipment, and ESF ski lessons at the same time as your stay—everything is made simple and streamlined.
Any modification must be made through the Customer Service department. A €10 processing fee applies per change.
Yes, up to 7 days before your arrival via the booking center. Preferential rates may apply.
They are used at the payment stage:
The gift voucher is deducted from the total and can be combined with other offers
The promo code applies a discount and is not combinable with other offers
Yes, in Club Residences (with an additional fee), but they are not allowed in Club Villages.
- Village Resorts: full board or all-inclusive
- Residence Resorts: self-catered accommodation with kitchen, with optional breakfast or half-board options
Club Village: hotel-style rooms with meals included, kids’ clubs, and extensive entertainment programs
Club Residence: fully equipped apartments, kids’ clubs, more independence, and à la carte services
In short: more freedom or all-inclusive—always with a club atmosphere.
Yes, kids’ clubs (ages 4–17) are included. At MMV, children are not “optional”—they are at the heart of the experience.
Some hotels or residences also offer a Baby Club at an additional cost.
Equipped kitchen (dishwasher, microwave, etc.), TV, bathroom with hairdryer, Wi-Fi, and sometimes a balcony.
Yes, it is actually our specialty. Kids’ clubs for ages 18 months to 17 years, activities for all ages, and plenty of opportunities to share moments as a family… or enjoy some time apart too (which can be nice as well).
Many of them are (ski-in/ski-out or very close to the slopes). And when they are not, shuttle services or quick access to the ski area are always provided.